KIOTI Tractor Named 2023 Gold Level Award Recipient by the North American Equipment Dealers Association
Posted on August 01, 2023The award signifies the company’s dedication to high-quality dealer training and support
WENDELL, N.C., August 1, 2023 – KIOTI Tractor, a division of Daedong-USA, Inc., was named 2023 Gold Level Award recipient by the North American Equipment Dealers Association (NAEDA). This recognition is based on ratings collected through the annual NAEDA Dealer-Manufacturer Relations Survey. KIOTI received exceptionally high results from respondents, showcasing the brand’s commitment to supporting its dealers. This year marks the sixth time that KIOTI was honored with the NAEDA’s Gold Level Award in the past decade. Previous years in which KIOTI was recognized include 2014, 2015, 2016, 2019 and 2022.
“Our dealer network is the heart of KIOTI across North America and plays an important role in supporting our customers as they tackle tough jobs day in and day out,” said Peter Dong-Kyun Kim, president and CEO of Daedong-USA, Inc. – KIOTI Tractor Division. “We are grateful to our expansive network of more than 500 dealers for their dedication to upholding KIOTI’s commitment to excellence on a daily basis. We are honored to receive the Gold Level Award and look forward to continuing to work with our dealers on exceeding customer expectations.”
The annual NAEDA Awards recognize manufacturers who demonstrate industry leadership by providing high-quality service, support, products and parts to dealers across the United States and Canada. Each year, the NAEDA administers its Dealer-Manufacturer Relations Survey, which consists of 12 different categories, including overall satisfaction, product availability and quality, technical support, parts availability, marketing and advertising support, and customer service. Manufacturers that obtain exemplary ratings and perform exceptionally well in their respective categories received the Gold Level Award.
“For more than 35 years, a core part of KIOTI’s success has been the partnerships with our dealers,” Kim continued. “We are committed to supporting and empowering our dealers by providing the best products, training and service possible.”